List Price

Decontamination

Service provided through BOC.

$300.00

All pumps must have a Health/Safety form completed prior to receipt by the service center.  Pumps arriving without a H/S form will be rejected.  Decontamination typically adds 3 business days to all repairs.

Repair Time

Standard turnaround time

10 Business Days

N/A

Expedite if decontamination is required

7 Business Days

$300.00

Expedite with no decontamination

5 Business Days

$300.00

Exchange Service is offered based on stock availability at the price listed below. 

*   

Shipment of an exchange pump to your facility. Defective pump due within 10 days

*   

Exchanges are offered for like configurations including flange and accessories.

*   

Charges may be applied for unlike exchange cores.

Manufacturer

Model

Overhaul

Exchange Price

Motor Surcharge

Austin Scientific

CryoPlex - 8

$1,830

$2,380

$1,200

Austin Scientific

CryoPlex - 8LP

$1,830

$2,380

$1,200

Austin Scientific

CryoPlex - 10

$2,190

$2,840

$1,525

Austin Scientific

CryoPlex - 16

$2,890

$3,750

$1,525

CTI-Helix

Cryotorr^TM - 100

$1,950

N/A

TBD

CTI-Helix

Cryotorr^TM - 4F

$2,300

N/A

$1,200

CTI-Helix

Cryotorr^TM - 8

$1,830

$2,380

$1,200

CTI-Helix

Cryotorr^TM - 10

$2,190

$2,840

$1,525

CTI-Helix

Cryotorr^TM - 250

$2,190

$2,840

$1,200

CTI-Helix

Cryotorr^TM - 400

$2,890

$3,750

$1,525

CTI-Helix

Cryotorr^TM - 500

$3,330

$4,330

$1,525

CTI-Helix

Retrofast - 8

$1,830

$2,380

$1,200

CTI-Helix

OnBoard^TM - 8

$2,480

$3,230

$1,200

CTI-Helix

OnBoard^TM - 8F

$2,480

$3,230

$1,200

CTI-Helix

OnBoard^TM - 8F (3 Phase Motor)

$2,480

$3,230

$1,650

CTI-Helix

OnBoard^TM - 250F

$2,840

$3,690

$1,200

CTI-Helix

OnBoard^TM-  4F

$2,300

N/A

$1,200

CTI-Helix

OnBoard^TM-  6

$2,300

N/A

$1,200

CTI-Helix

OnBoard^TM- 10

$2,840

$3,690

$1,525

CTI-Helix

OnBoard^TM - 10F

$4,440

N/A

$1,525

CTI-Helix

OnBoard^TM - 400

$3,550

$4,650

$1,525

CTI-Helix

OnBoard^TM Water Pump

$2,000

N/A

$1,200

Cryopump Surcharges

Full UHV

$500

Vacuum vessel leaks

TBD

Replacement of missing accessories such as purge gas heaters, roughing pumps, HVPG

TBD

CTI OnBoard^TM Surcharges

List Price

Reset OnBoard^TM Module (Clock reset, last regens, adjust parameters)

No Charge

OnBoard^TM Module Repair - Modules are exchanged from our stock of repaired modules.

$550

OnBoard^TM Heater Repair - Cylinder or vessel is replaced with a tested serviceable unit from our stock.  New heaters are not offered at this time.

$1,500

All pricing and services are offered subject to standard terms and conditions of Austin Scientific