How do I get a quote? Make sure you are on the OxInstDirect.com home page Locate items by browsing the catalog, or by using the "search" function in the top right hand corner Enter the number of items you want in the box, and click "add to quote" Click on "Quote Basket" in the left menu to confirm or remove items in your basket Click on "Request quote" and fill in your details, including name, telephone number and email address, and click "continue"
How do I add items to the quote basket? The "quote basket" holds all items to be ordered. The item number, description, unit of measure, and price for each product on your order will be displayed there. Locate items by browsing the catalog, or by using the "search" function in the top right hand corner Enter the number of items you want in the box, and click "add to quote"
The online catalog doesn't show an item that I know you sell, how do I order it? Even though the online catalog shows over 95% of our products, certain items can go out of stock at any time Please contact your Oxford Instruments Direct representative if an item you require is not listed on the website.
How do I use the "search" function? Enter the catalog number, name or description for the item you are looking for. A list of possible matches will be displayed for you to choose from.
What if the search finds too many results? Try the search again using multiple words e.g "outer window" (5 hits) rather than "window" (43 hits) When only one word is searched for, the system will search for every page where those particular letters appear, including being part of another word.
How do I remove items from the quote basket? Open your Quote basket by clicking on the link in the left menu. Change the quantity of the item you want to remove to "0", then click "update quote". In the same way you can increase the quantity of an item that is in your quote basket